LAN Management Services

Make better use of your LAN

Many organizations don’t have the time or the resources to constantly monitor and leverage LAN usage patterns over time. Closely monitoring LAN usage allows you to identify and correct availability problems with network devices before they interfere with end-user activity. In addition, understanding your bandwidth utilization and historical availability trends will help you to make better changes to the network that will increase availability when and where end-users need it most. UNICOM offers both LAN Monitoring and LAN Response Services.

LAN Management Service includes:

• A dedicated PC preloaded with the necessary software to monitor your network
• Installation of the monitoring PC at your location
• Remote monitoring of your network devices
• Automatic notification by pager or email to a designee on your technical staff of any trouble tickets
• Monthly availability and bandwidth utilization reports
  
  

Pricing
LAN Monitoring Service starts as low as $499 per month.
 

LAN Response Services
We offer four levels of response:

Response Level	Response Description	Cost
Notification Only	UNICOM will notify a designee on your technical staff of the problem.	Base level service (Included in all levels)
Address the problem	UNICOM will identify the cause of the problem, recommend a solution and upon your approval, implement the solution.	Time and materials
React/repair/replace	UNICOM will resolve the problem based on pre-agreed upon contractual relationship.	Predefined service contract with Service Level Agreements
Full management	Monitor, notify, react, repair/replace.	Custom

Both the LAN Monitoring and LAN Response Services can be incorporated with any of our other managed services:

• Compaq Insight Manager Service
• Cisco Works 2000 network management solution
• Quality Of Service management solution

Contact Us
   For more information, please email moreinfo@unicom-inc.com
   or call 800-556-2828 x6500.